Core Service - Support

If you have an IT infrastructure you will appreciate how important IT support and maintenance is. We can provide that support, management and IT maintenance. Based in the East of England we provide IT support services to companies right across the UK. Our ever increasing customer base is largely due to our expert support processes.

We place the utmost importance on customer uptime and staff productivity. It is our belief that an IT uptime of 99.9% can be expected by all of our customers. This means that not only is regular IT maintenance of paramount importance but also the availability of IT engineers to be on hand to provide direct support to your company, we provide just this service.

Some of our key current supported platforms include:

• Microsoft Windows Server
• Microsoft Windows NT Server
• Microsoft Exchange Server
• Microsoft ISA Server
• Terminal Server Platforms
• Various Office Applications

Above is a snapshot of the systems we support, develop and can manage for you. Our inventory of expertise spans many industries and platforms from client / server to peer to peer network configurations. Our IT support services can provide you with peace of mind regarding your computer systems.

Microbyte IT support is provided over three main tiers: On-site service, Remote support and Telephone support. Using these methods we are able to provide fast effective resolutions to IT problems. Our engineers are experienced and knowledgeable in many areas within the IT industry meaning you can rest assured of the very best IT support services.

Contact us if you have a query, we’ll be happy to provide you with a productive IT support solution. Whether you are having an office move, want to improve your existing IT systems or simply require simple staff IT support we can help.

Contact us - 01733 577055